Shipping Policy

Thank you for shopping with us! We want to ensure your shopping experience is smooth and straightforward. Below are the details of our shipping policy:

Processing Time

• All orders are processed within 1–3 business days of being placed.
• Orders are not shipped on weekends or holidays.
• If we experience a high volume of orders, processing may be delayed by a few days. We will notify you of any significant delays.

Shipping Rates & Delivery Times

• We offer standard shipping, expedited shipping, and free shipping on orders over 25 (if applicable).

• Shipping rates are calculated at checkout based on the weight of the items and delivery location.

  Estimated delivery times:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–4 business days
  • International Shipping: 7–14 business days (varies by destination)

Note: Delivery times are estimates and may vary depending on the courier or any unforeseen circumstances.

Lost or Damaged Items

• We are not responsible for lost or damaged items once they have been shipped. However, we will do our best to assist you in filing a claim with the carrier.
• If your order is damaged or arrives defective, please contact us within 14 days of receiving your shipment so we can address the issue.

Return & Exchange Policy

• If you're not happy with your purchase, please refer to our Return & Exchange Policy for more details on how to return or exchange your items.

Contact Us: sales@theeastores.com

If you have any questions or concerns regarding shipping, feel free to contact us at the eastore757@gmail.com or sales@theeastores.com

Thank you for shopping with us!