FAQ – Your Questions Answered

What are the benefits of supplements?

Supplements provide additional nutrients that may be lacking in your diet. They can help support overall health, improve immunity, boost energy levels, enhance fitness performance, and improve digestion, among many other benefits.

What supplements do you offer?

We carry a curated selection of health and wellness supplements, including vitamins, minerals, immune boosters, digestive aids, fitness support, and herbal blends.

Are your supplements tested for quality?

Yes. Many of our products are third-party tested for purity and potency. Check product pages for details.

How do I take your supplements?

Follow the instructions on the label. Consult your healthcare provider if you have any medical conditions or are on medication.

Do you offer subscriptions?

Yes. Save more with auto-delivery. Manage or cancel anytime from your account.

Where is your business located?

Our business is located in NC, USA. We have our warehouses across the USA. 

How fast is shipping?

Orders ship in 1–2 business days. Delivery within the U.S. takes 3–7 days. Tracking is provided.

Do you provide any discounts or offers? 

Yes, we occasionally send out coupons and discount codes. You just need to subscribe to our email list at eastore757@gmail.com & sales@theeastores.com

Are your products vegan or gluten-free?

Many are. Filter by dietary preference or check the product label for specifics.

What is required on a supplement label in the USA?

In the USA, supplement labels must include the product's name, the quantity of ingredients, the directions for use, a complete ingredient list, and any relevant warnings or allergens. Additionally, they must include the manufacturer’s details and any certifications such as GMP (Good Manufacturing Practice).

What is the best way to store supplements?

Supplements should be stored in a cool, dry place away from sunlight, humidity, and heat. Always follow the storage instructions on the product label to ensure maximum potency and shelf life.

How can I track my order?

Once your order ships, you will receive an email with a tracking number. Use this number on our carrier's website to track your package and see delivery updates.

What if I don't receive my parcel with the tracking number?

If the tracking number does not deliver your parcel, please contact our customer support team at sales@theeastore.com. We will work with the carrier to resolve the issue and ensure that your order reaches you promptly.